Welcome to the IT Service Desk

APS Help DeskOur goal is to create a quick and comprehensive communication tool for addressing the majority of your IT questions/needs.  Please take a few moments to surf through the website, familiarize yourself with what the Service Desk currently has to offer and feel free to contact us if you have additional questions.

Your opinion is important to us.  In this ever changing field of technology, communication is key.

You can email us at helpdesk@aurorak12.org or call 303-340-0520 x28203.

Have a hardware or a software problem?

Latest News

IT Downtime Schedule for 2019-20

View a calendar of scheduled IT downtime maintenance days for 2019-20.

Infinite Campus Procedures for Clerks & Registrars (APS Google Account Required)

ESNA Voicemail Setup - Accessing Your Voicemail Accounts

As part of a district phone system upgrade, we have switched to the new ESNA voicemail system. All staff members can access their voicemail accounts or mailbox using the instructions here. Please note: there are different ways to access your account depending on your location or phone extension. Please read the instructions carefully!

Beware of Email Phishing Scams

Spam or phishing email is becoming more sophisticated.  From time to time, you may receive an email requesting you to update your password or other confidential information.  Often there is a link within this email which collects information such as passwords.  The signature within this email may look official. 

Computer and Email Password Reset Tool

The APS Information Technology Department is introducing a new password reset tool. The tool will make it easier for staff members to change their computer and email password.


Upcoming Events

  • June 8, 2019
  • July 13, 2019
  • September 14, 2019
  • October 19, 2019