Welcome to the Technology Help Desk

APS Help DeskOur goal is to create a quick and comprehensive communication tool for addressing the majority of your technology questions and needs.  Please take a few moments to surf through the website, familiarize yourself with what the Technology Help Desk currently has to offer and feel free to contact us if you have additional questions.

Your opinion is important to us. In this ever changing field of technology, communication is key.

Submit an iSupport Request!


You can email us at helpdesk@aurorak12.org or call 303-340-0520 x28203.

Want to keep up on the latest APS Division of Technology news, guides and information?

Latest News

School Messenger Basic Training Available for Staff

The IT Dept. is offering 10 School Messenger training sessions over the next five weeks. These will be virtual drop-in training sessions. If you need a School Messenger account, please submit an iSupport ticket.

Technology Downtime Schedule for 2021-22

View a calendar of scheduled technology-related downtime maintenance days for 2021-22.

Infinite Campus Procedures for Clerks & Registrars (APS Google Account Required)

ESNA Voicemail Setup - Accessing Your Voicemail Accounts

As part of a district phone system upgrade, we have switched to the new ESNA voicemail system. All staff members can access their voicemail accounts or mailbox using the instructions here. Please note: there are different ways to access your account depending on your location or phone extension. Please read the instructions carefully!

Beware of Email Phishing Scams

Spam or phishing email is becoming more sophisticated.  From time to time, you may receive an email requesting you to update your password or other confidential information.  Often there is a link within this email which collects information such as passwords.  The signature within this email may look official. 

Want to keep up on the latest APS Division of Technology news, guides and information?