WHAT TO DO IF... My printer is not printing?   - Make sure the ethernet (blue, yellow or gray network cable) is plugged in.   - Make sure the printer is plugged in.   - Verify whether or not other computers can print to the printer.   - Make sure the printer has paper.   - Try turning the printer off and then back on.   - See if there are any error messages or warnings on the computer or printer. I can't login to the network?    - Verify Workstation Only box is not checked.    - Verify correct username and password are being used.    - Check to see if CAPS LOCK is on. Password is not working for the following applications:     - Infinite Campus, Novell Network, Novell GroupWise, Oracle, CallPilot & SFE.     - Please contact the HelpDesk at 28203 to have password reset. Remember ServiceWare provides help sheets & more detailed troubleshooting.  ServiceWare