Contact Us
APS Service Desk
Division of Support Services

Information Technology Center
82 Airport Blvd.
Aurora, CO 80011
Hours 7:30 am to 4:30 pm

APS Service Desk

APS Help DeskOur goal is to create a quick and comprehensive communication tool for addressing the majority of your IT questions/needs.  Please take a few moments to surf through the website, familiarize yourself with what the Service Desk currently has to offer and feel free to contact us if you have additional questions.

Your opinion is important to us.  In this ever changing field of technology, communication is key.

You can email us at helpdesk@aps.k12.co.us or call x28203.

Have a hardware or a software problem?

Latest News

ESNA Voicemail Setup - Accessing Your Voicemail Accounts

As part of a district phone system upgrade, we have switched to the new ESNA voicemail system. All staff members can access their voicemail accounts or mailbox using the instructions here. Please note: there are different ways to access your account depending on your location or phone extension. Please read the instructions carefully!

IT Downtime Schedule for 2016-17

View a calendar of scheduled IT downtime maintenance days for 2016-17.

Beware of Email Phishing Scams

Spam or phishing email is becoming more sophisticated.  From time to time, you may receive an email requesting you to update your password or other confidential information.  Often there is a link within this email which collects information such as passwords.  The signature within this email may look official. 

Computer and Email Password Reset Tool

The APS Information Technology Department is introducing a new password reset tool. The tool will make it easier for staff members to change their computer and email password.







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Upcoming Events
8:00 am IC Training – Tips & Tricks in I...
IC Training – Tips & Tricks in I...
Apr 5 @ 8:00 am – 9:30 am
IC training classes are posted below. If you are interested in attending a training class, please contact Adam Lovell. Space is limited and RSVP’s will be on a first come first serve basis. Please email[...]
all-day Girls Technology Camp
Girls Technology Camp
Apr 7 all-day
Principals and 6th Grade Teachers: the APS departments of Information Technology and Educational Technology are excited to offer the 7th Annual Girls Technology Camp. The camp is open to selected sixth-grade APS girls who show[...]
all-day IT Maintenance Downtime
IT Maintenance Downtime
Apr 8 all-day
In order to maintain strong availability (uptime) and minimize system downtime, the APS Information Technology team requires preventive maintenance windows to update hardware and software. These maintenance windows require APS systems to be taken offline[...]
Service Desk